Cookery Retreat
Terms & Conditions

A 25% deposit, calculated per room, is required to secure your booking with us. This deposit is non-refundable, and is offset against the total cost of your retreat.

We allow you to pay for your retreat in two parts. Your 25% deposit is charged at the time of booking. The remaining balance is due 90 days before the start date of your retreat.

If you're booking within 90 days of the retreat start date, full payment is required at the time of booking.

You're welcome to pay the full amount at any time before the 90 day deadline, should you prefer.

If you'd rather spread your payments differently, for example across several monthly installments, get in touch and we'll see what we can arrange.

Failure to pay the outstanding balance by the 90 day deadline may result in your place on the retreat being forfeited, along with any sums already paid.

If you need to cancel your place on a retreat, please let us know in writing. Your 25% deposit is non-refundable under all circumstances. Beyond that, the following refund policy applies:

• 90 days or more before your retreat: a full refund of all further sums paid, excluding your deposit.
• Between 30 and 89 days before your retreat: a 50% refund of all further sums paid, excluding your deposit.
• Less than 30 days before your retreat: no refund. All sums paid are forfeited in full.

No refund is given for leaving a retreat early, or for failing to arrive, for any reason. No partial refunds are given on shared bookings, for example if a room is booked for two guests sharing and one is unable to attend, the whole booking must be cancelled for the above policy to apply.

If we ever need to cancel or change the start date of a retreat, for any reason, you're entitled to transfer any sums paid to another retreat, scheduled or future, to be used as credit. Alternatively, you can request a full refund of any payments made to us.

We're not responsible for expenses you've incurred in preparation for a cancelled retreat, such as other accommodation, flights, loss of work, or other costs associated with preparing for your trip.

We highly recommend travel insurance for all guests. This must be arranged independently, as it isn't included in the retreat price. It's your responsibility to read and understand our cancellation policy before booking.

If a retreat has to close for any reason, we'll let you know as soon as possible. We'll always give a full refund of the retreat cost if this happens, though we're unable to cover any loss relating to flights.

If you're currently pregnant, or under medical or psychiatric supervision, you'll need to provide a doctor's certificate confirming your fitness to travel and take part in the retreat, as well as notifying us directly.

All health issues, including allergies, must be disclosed at the time of booking.

Please give us written notice of any allergies or intolerances ahead of booking. We'll always do our best to accommodate you, though there may be some instances where this isn't possible.

If you or your guest have a physical disability, please let us know in advance, as assigned rooms and tours may not have suitable access.

Our retreats aren't suitable for children under the age of 18.

If you'd like to smoke, including e-cigarettes and vaping, there'll be a designated area outside of the main common areas. Anyone found smoking within the property may be asked to leave the retreat, with no refund given.

No recreational drugs may be brought to the retreat. Any guest found under the influence of recreational drugs will be asked to leave, with no refund given.

Flights must be booked independently, following confirmation of your retreat booking from our team. If booking online, please wait for our confirmation before booking any flights.

Please chat with us in the lead up to your retreat about transfers. If you book a transfer independently, you'll take full responsibility for it, and it's worth knowing that some of our retreat locations are in fairly remote areas, guests arriving independently sometimes get lost and end up charged more for the journey.

If you'd like help with directions for yourself or your driver, let us know in advance and we'll send detailed instructions for how to arrive. A word of warning: Google Maps isn't to be trusted here.

If you damage your room, or any property within it, we'll deduct the cost of repairing, replacing, or redecorating from your registered card.

If you feel unwell, or aren't happy with the retreat for any reason, please tell your retreat manager immediately, and we'll do everything we can to put things right. Please bear in mind that claims may be rejected if we're not given the chance to resolve an issue during your stay.

All information on our website, and in any written or verbal correspondence, is correct at the time of publication. However, due to mechanical faults, weather conditions, or other events beyond our control, some amenities or activities may occasionally be unavailable, resulting in changes to the programme.

If a team member becomes injured, ill, or faces an emergency that forces them to leave the retreat, this may affect the retreat plan. We'll do everything we can to adapt and minimise the impact on your experience, though we may not always be able to bring in a substitute. The retreat will continue to run, adjusted as needed, and no refund or compensation will be given to reflect a change in team.

Mediterranean Food Journeys does not accept liability for:

• Any of the events above, or others beyond our control.
• Loss, injury, or damage to you or your personal property.
• Physical, medical, or psychiatric conditions developing during or after your retreat.

Please check that your travel insurance policy covers these and other contingencies.

We'll send you a general waiver to complete and sign 30 days before the start of your retreat. It covers your general health, voluntary participation, indemnity, assumption of risk, and photo and video release, and by booking any retreat with us, you agree to be bound by it alongside these terms.